Gültigkeitsgebiet: Bundesweit
The Europe-wide network of Points of Single Contact informs you about legal requirements and helps with the processing of procedures.
Do you want to start a business or pursue a professional activity in Germany? Do you need information and advice on applications and want to handle formalities easily and from a single source online? The Point of Single Contact network is here for this purpose!
As part of a Europe-wide network (EU/EEA), the Points of Single Contact provide business-friendly access to the administration. They provide information on the requirements for taking up and pursuing a business activity.
The network of Uniformed Points of Contact consists of electronic portals and personal contacts.
The services of the Points of Single Contact include:
As an EU citizen, you have a legal right to the services of the Single Points of Contact. This is governed by the EU Services Directive and the EU Directive on the Recognition of Professional Qualifications. In addition, the Single Points of Contact are assistance services under the EU Regulation on a single digital gateway.
NOTE: You can also find the information here in in simple language.
Deadlines for processing procedures depend on the respective procedure and can be found in the corresponding procedure descriptions. The deadline does not begin until all documents have been submitted in full.
The information services provided by the Points of Single Contact (PSC) are generally free of charge. However, fees may be charged in individual federal states for advice from and the bundled processing of administrative procedures via a Point of Single Contact. Information on the amount of the fees can be found on the respective websites of the Points of Single Contact:
Countries without application fees:
Baden-Württemberg
Bavaria
Berlin
Brandenburg
Bremen
Hesse
North Rhine-Westphalia
Rhineland-Palatinate
Saarland
Saxony-Anhalt
Schleswig-Holstein
Thuringia
Countries with EA fees:
Hamburg
Mecklenburg-Western Pomerania
Lower Saxony
Saxony
Attention! In addition to the processing fee that may be charged for the services of the Single Points of Contact, the respective regular fees for the procedures carried out shall apply. The amount of these fees depends on the respective administrative procedure. Information on this can be found in the respective service descriptions.
The usual payment methods are generally supported. Details can be found on the portals of the respective Points of Single Contact of the federal states.
Information about Network of Points of Single Contact in Germany on the website of the Federal Ministry for Economic Affairs and Climate Action.
Information on the Single points of contact in other member states of the European Union.
Further information can also be found on the portals of the Points of Single Contact of the federal states.
Forms & Online Services
Appointment Scheduling
Waste & Disposal
Defect report
Current events
Forms & Online Services
Appointment Scheduling
Waste & Disposal
Defect report
Current events
The town hall is open today at the following times:
Then simply contact us anytime using the following contact options: